Privacy Policy
INTRODUCTION
SLQLD (referred to as “we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information. As part of our legal services in Australia, we may collect, use, store, or disclose personal information. This Privacy Policy explains how we manage personal information in compliance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs).
WHO DOES THIS POLICY APPLY TO?
This policy applies to all individuals whose personal information we collect, including clients, prospective clients, business partners, and other stakeholders. However, it does not cover employee records of current or former employees.
WHAT INFORMATION DO WE COLLECT?
We collect personal information necessary for providing legal services, including but not limited to:
- Name, address, phone number, and email
- Financial and business details
- Property ownership and strata-related records
- Family or employment circumstances
- Legal case details
- Government-issued identification (e.g., driver’s license, passport)
- Any other personal information relevant to the legal matter
Sensitive information, such as health, racial, political, or criminal records, may only be collected with consent or as permitted by law.
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information directly from individuals when they engage our services. In some cases, we may collect information from third parties such as:
- Strata corporations, property managers, or other legal representatives
- Government agencies and regulatory bodies
- Business associates, financial institutions, or insurers
- Public records and databases
HOW WE HOLD AND PROTECT PERSONAL INFORMATION
We take reasonable steps to ensure personal information is stored securely and protected from unauthorized access, modification, or disclosure. Personal information is held:
- Physically at our office and secure off-site storage locations
- Electronically through secure internal systems and cloud services located in Australia
Security measures include access controls, encryption, secure storage facilities, and staff training on privacy compliance.
WHY WE COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION
We collect, hold, use, and disclose personal information for purposes including:
- Providing legal advice and services
- Meeting regulatory and professional obligations
- Communicating with clients and stakeholders
- Processing payments and business transactions
- Marketing our services (with consent or where permitted by law)
- Managing legal disputes and claims
We may share personal information with third parties, such as:
- Courts, tribunals, and regulatory authorities
- Other legal practitioners, barristers, and experts
- Financial institutions and insurers
- External service providers (e.g., IT or document storage providers)
- Any other party with the individual’s consent or as required by law
OVERSEAS DISCLOSURE
We do not generally disclose personal information overseas unless required to provide legal services. In cases where we use third-party service providers that store data overseas, we take reasonable steps to ensure compliance with Australian privacy laws.
ACCESS, CORRECTION, AND COMPLAINTS
Individuals have the right to access and request corrections to their personal information. Requests must be made in writing. We will take reasonable steps to correct inaccurate, incomplete, or outdated information.
If you have concerns about a potential privacy breach, you may lodge a complaint with us in writing. If we cannot resolve the issue, you may escalate it to the Office of the Australian Information Commissioner.
CONTACT DETAILS
For privacy inquiries or requests, please contact us at:
Postal Address:
SL QLD
PO Box 331 Springwood 4127
CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version will be published on our website.
Last Updated: 11 February 2025